This spring, we surveyed AP coordinators to understand their feelings regarding being an AP Coordinator. Over 450 AP coordinators (over 95% are current AP Coordinators that do not use Total Registration's service) provided their feedback through this survey.
Coordinators responding to the survey either were most likely to have 5 or more of years experience (33%) or they were 1st-year coordinators (29%), and they expect to fulfill the coordinator duties again next year (89%).
On average, coordinators administer 606 exams and are at schools requiring students to pay at least some portion of AP exam fees (65%) and give the students a choice to sit for exams (58%)
Coordinators described their experience in their own words and indicated their agreement with a series of descriptors. Regardless of years as coordinator, compensation or support, respondents stated that their role was time-consuming and challenging, as shown in the responses below:
Five words in greater frequency than all other words. Next to the word is the number of occurrences and the percentage of respondents that mentioned the word.
Five words that resonated strongly with AP Coordinators, having a high level of agreement (strongly or somewhat agree).
While the coordinator's responsibilities are reported to be extensive, only a small proportion of coordinators are directly compensated financially (<25%). Surprisingly, respondents that were compensated did not significantly differ from those who were not in their experience as a coordinator.
Here's a list of some of the most commonly mentioned challenges. Total Registration assists schools with the issues in bold:
The most likely support for coordinators was reported as extra staff support (57%) and accounting/bookkeeping (37%). Coordinators reported using other IT tools to complete their duties, including spreadsheets, like Google Sheets (69%) and Excel (50%) as well school information systems (43%) and school IT support (34%).
It is clear from the survey results that the essential duties of being an AP Coordinator are time-consuming, stressful, and overwhelming. Most AP coordinators' responsibilities are above and beyond what they were hired to do (they have "real jobs"). While coordinators are unlikely to receive financial compensation for their role, many engage additional staff and technological support to assist with their duties.
AP Coordinators do not need to struggle through this alone. Over 1000 schools trust Total Registration to provide integrated tools that greatly simplify the processes.
Please email any questions or comments regarding the survey to Support@TotalRegistration.net.
This was my first time administering AP and IB exams. TR was user-friendly and the instructions were very clear. The customer support was also immediate. Creating seating charts and pulling rosters for individual exams was a great feature. Collecting registration fees, managing exam changes and balances was super easy. I am looking forward to using more features for the next academic year. I would recommend TR to all coordinators.
I really appreciate all of your support. This new change to College Board registration has been a nightmare for me, but I always know you are there to help and your help is greatly appreciated!
TR has made my life as AP Coord so much better!!!! Thank you for everything your team does to make this a wonderful experience!
We have used Total Registration for two years now and it has been an outstanding experience. We have a large AP program and Total Registration has saved me hours since I no longer have to enter all of the test registration information on spreadsheets. They have reports for things that you don't even realize you need, but have been very useful. If I have any problems, questions or suggestions, they are very quick to help and respond. They are very knowledge about the AP program and very customer focused.
I can't ever imagine having our AP registration without Total Registration.
Having the answer sheets pre-printed eliminated hours of pre-admin sessions, as well as eliminating incomplete answer sheets. The big and small labels were so helpful - we purchased a bar code scanner and scanned all of our AP numbers into TR.